Our Privacy Policy

Effective Date: 06/01/2026

National Wood Craft (“Company”, “we”, “our”, “us”) values the trust you place in us and is fully committed to protecting the privacy, confidentiality, and security of your personal and business information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website or engage with us.

1. Scope of This Privacy Policy

This Privacy Policy applies to all visitors, customers, wholesale buyers, suppliers, and business partners who interact with National Wood Craft through:

  • Our official website
  • Email, phone, or WhatsApp communications
  • Online inquiry forms
  • Product orders and business transactions

This policy does not apply to third-party websites linked from our platform.

2. Information We Collect

2.1 Personal and Business Information
  • Full name
  • Company or business name
  • Email address
  • Phone or mobile number
  • Billing and shipping addresses
  • GST or business-related details
2.2 Transaction and Communication Information
  • Order details and purchase history
  • Bulk inquiries and quotations
  • Customer support communications
2.3 Technical and Usage Information
  • IP address
  • Browser and device information
  • Pages visited and usage behavior
2.4 Payment Information

We do not store credit/debit card details, CVV, or banking information. Payments are processed securely through authorized third-party gateways.

3. How We Use Your Information

  • Processing and fulfilling orders
  • Handling wholesale and bulk inquiries
  • Providing customer support
  • Generating invoices and quotations
  • Logistics, shipping, and delivery coordination
  • Improving website performance
  • Legal and accounting compliance

4. Legal Basis for Processing

  • Your consent
  • Performance of a contract
  • Legal compliance
  • Legitimate business interests

5. Data Security Measures

We use reasonable technical and administrative safeguards to protect your data. However, no internet transmission is 100% secure.

6. Information Sharing and Disclosure

We do not sell or rent your data. Information may be shared only with:

  • Logistics partners
  • Payment processors
  • Service providers
  • Legal authorities when required

7. Data Retention

We retain data only as long as necessary for legal, accounting, and business purposes.

8. Cookies and Tracking Technologies

Cookies help improve user experience and analyze traffic. You can disable cookies in your browser settings.

9. Your Rights

  • Access your personal data
  • Request corrections
  • Request deletion
  • Withdraw consent

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

11. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

13. Consent

By using our website or services, you agree to this Privacy Policy.

14. Contact Information

For questions or concerns, please contact us through the official details on our website.