Account Deletion Policy
Effective Date: 05/01/2026
National Wood Craft (“Company”, “we”, “our”, “us”) respects the privacy rights of its customers and
provides an option to request deletion of registered online accounts. This policy explains the
procedure, conditions, review process, and limitations related to account deletion requests.
By creating an account or submitting a deletion request, you agree to the terms outlined in this policy.
1. Scope of This Policy
- Customers with registered website accounts
- Wholesale buyers, business partners, or registered users
- Accounts created through online registration or business onboarding
This policy applies only to account deletion requests and does not override legal or regulatory obligations.
2. Eligibility for Account Deletion
- Request must be submitted by the registered account holder
- No unresolved disputes, fraud investigations, or legal matters
- Request must follow the procedure outlined in this policy
The company reserves the right to reject requests that do not meet eligibility criteria.
3. How to Request Account Deletion
3.1 Email Submission
- Email must be sent from the registered email address only
- Email recipient: info@nationalwoodcraft-ab.com
- Subject line: “Account Deletion Request”
3.2 Required Information
- Registered customer or business name
- Registered email ID
- Contact phone number
- Clear reason for requesting account deletion
Requests with missing, incorrect, or unclear information may be rejected without further communication.
4. Verification and Review Process
4.1 Review Timeline
The standard review period is up to 7 working days from the date of request.
- Pending or completed orders
- Outstanding payments or refunds
- Ongoing disputes or chargebacks
- Legal, regulatory, or accounting obligations
4.2 Additional Verification
Additional information may be requested to verify account ownership.
Failure to provide such information may result in rejection or delay.
5. Account Deletion Confirmation
- Account will be permanently deleted
- Login access will be disabled
- Profile data removed from active systems
5.1 Irreversible Action
- Login credentials will no longer work
- Order history and saved data cannot be recovered
- Re-registration requires a new account
Customers are advised to save important data before requesting deletion.
6. Data Retention After Account Deletion
Certain information may be retained as required by law:
- Invoices and transaction records
- Tax, accounting, and audit documentation
- Legal compliance and dispute records
Retained data is securely stored and not used for marketing purposes.
7. Company Rights
- Delay deletion if pending issues exist
- Deny requests involving suspected fraud or misuse
- Retain data required for legal compliance
- Modify or discontinue deletion services
8. Limitations and Liability
- Loss of access after deletion
- Inability to recover deleted data
- Delays due to incomplete requests
Account deletion is a voluntary and irreversible action.
9. Policy Abuse
Misuse of the deletion process may result in rejection, legal action,
and permanent restriction from future registrations.
10. Policy Updates
This policy may be updated at any time without prior notice.
Updates are effective upon publication.
11. Acceptance of Policy
By submitting a deletion request, you confirm acceptance of this policy.
12. Contact Information
For account deletion-related queries, contact us exclusively at
info@nationalwoodcraft-ab.com using your registered email ID.